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Salesforce Community 101: Effectively Engaging Customers

Webcast: Wednesday, July 11, 2018 - 2 PM ET

During this webcast, we'll discuss how you can use Salesforce.com Communities to bring the value-added features your customers are demanding and deserve. Finding and developing new customers requires an enormous investment in sales and marketing resources.  So keeping the customers you've worked so hard to attract requires a new level of engagement.  Customer retention is everything.

Topics covered: 

  • Improving the customer experience to drive retention with a Salesforce Community
  • Collaborating with your customers to create the services they want
  • Setting up a Salesforce lightning community to enable self-service features

At the end of the webinar, there will be a question and answer session where you can ask detailed questions around your own specific needs.

GSI approval is required to attend this session. We generally reject requests from Hotmail, Yahoo, and Gmail. If you do not have a work email account, please email webinars@getgsi.com to request permission. Please include your full name and company information. 

If you are unable to attend this webcast or if you'd like to see any of our hundreds of recorded webcast, please visit the GSI Resource Center.

If you would like to see our complete webcast schedule, or register for upcoming educational webcasts, please visit www.getgsi.com/webcasts.

Please submit any questions, comments or feedback through the following Contact Us or webinars@getgsi.com.