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Salesforce Community 101: Effectively Engaging Customers

Webcast: Wednesday, July 11, 2018 - 2 PM ET

During this webcast, we'll discuss how you can use Communities to bring the value-added features your customers are demanding and deserve. Finding and developing new customers requires an enormous investment in sales and marketing resources.  So keeping the customers you've worked so hard to attract requires a new level of engagement.  Customer retention is everything.

Topics covered: 

  • Improving the customer experience to drive retention with a Salesforce Community
  • Collaborating with your customers to create the services they want
  • Setting up a Salesforce lightning community to enable self-service features

At the end of the webinar, there will be a question and answer session where you can ask detailed questions around your own specific needs.

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