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How to Effectively Engage Customers Using a Salesforce Community

On-Demand Webcast

During this webcast, we'll learn about how finding and developing new customers requires an enormous investment in sales and marketing resources. Keeping the customers you've worked so hard to attract requires a new level of engagement. Customer retention is everything. During this webcast, we'll discuss how you can use Salesforce.com Communities to deliver the value-added features your customers are demanding and deserve.

Topics covered:

  • Improving the customer experience to drive retention with a Salesforce Community
  • Collaborating with your customers to create the services they want
  • Review of a Salesforce Lightning Community self-service feature 

If you'd like to see any of our hundreds of recorded webcast, please visit the GSI Resource Center.

If you would like to see our complete webcast schedule, or register for upcoming educational webcasts, please visit www.getgsi.com/salesforcewebcasts.

Please submit any questions, comments or feedback through the following Contact Us or webinars@getgsi.com.